Terms & Conditions

Introduction

Welcome to www.welovebricks.com.

WeLoveBricks is an online LEGO® rental service. Members pay a subscription to be a Member (“Member”) of the LEGO® Rental Club. LEGO (“LEGO®”) is a trademark of the LEGO® Group of companies which does not sponsor, authorise or endorse this site, and has no connection whatsoever with WeLoveBricks.

By registering with this website you are agreeing to become a Member of the Club and agree to be bound by the terms and conditions of this agreement.

WeLoveBricks reserves the right to change these terms and conditions at any time.

All LEGO® sets offered for rent to Members as part of the WeLoveBricks service are entirely owned by WeLoveBricks.

Payment and Pricing

The Member is required to pay a subscription in order to use the WeLoveBricks service. Subscriptions are recurring and payable monthly, six monthly or annually via PayPal. Schools may make arrangements to pay by BACS.

WeLoveBricks reserves the right to change the price of the subscription but will not do so without informing Members prior to any changes.

Subscription fees include outbound and return postage. Members receive a pre-paid My Hermes return label from WeLoveBricks via email; Members must have the facility to print the return label. Pre-paid return labels are valid for 7 days. If a label is not used within 7 days it is rendered invalid and cannot be used, in which case the cost of return postage is borne by the Member. WeLoveBricks does not provide replacement pre-paid returns labels.

Code of Conduct

The Member agrees to:

  • treat the LEGO® sets with care and respect as if they were their own sets;
  • return the sets clean, undamaged and complete, with no pieces missing;
  • dismantle the sets into individual LEGO® pieces before returning them;
  • repackage the LEGO® sets in the original WeLoveBricks box;
  • notify WeLoveBricks of any damaged or missing pieces as soon as possible.

Lost and Damaged Pieces

If a Member loses or damages more than 3 small LEGO® pieces per set, they will be charged £3.00 for the cost of replacing those parts.Loss or damage to any LEGO® creature or animal or part thereof will be charged to the Member at replacement cost, plus postage and packing, regardless of whether other pieces have been lost.If more than 5% of the total number of pieces of a LEGO® set are lost or damaged, the Member will be charged for the replacement cost of the whole set.  In these circumstances ownership of the incomplete set transfers from WeLoveBricks to the Member and will be sent to the Member subject to them paying for the replacement set and the cost of postage and packing to receive the incomplete set.

In the unlikely event that a Member loses a LEGO® piece which is irreplaceable and therefore renders the set unavailable for renting to other Members, WeLoveBricks reserves the right to return the set to the Member and charge the Member for the replacement cost of the whole set.

Loss or damage to any single LEGO® piece which costs more than £1.00 to replace will be charged to the Member at replacement cost, plus post and packing, regardless of whether other pieces have been lost.

Loss or damage to any LEGO® Minifigure or part thereof will be charged to the Member at replacement cost, plus post and packing, regardless of whether other pieces have been lost.

WeLoveBricks will not charge a Member for normal loss of or damage to LEGO® pieces. Normal loss or damage is defined as up to 3 small LEGO® pieces per set. This excludes LEGO® Minifigures, all LEGO® creatures and/or animals, and individual pieces of LEGO® which cost more than £1.00 each to replace.

Big Sets

The additional fee is for one month’s rental of a Big Set. If a Member wishes to rent a Big Set for a longer period then an additional monthly rental fee is due. The rental period starts on the day of dispatch and ends one calendar month later. The Big Set must be received by WeLoveBricks before the end of the rental period unless the Member has paid for a further month’s rental.WeLoveBricks reserves the right not to offer a Big Set to a Member who does not abide by the Code of Conduct set out in Section 3 above.

WeLoveBricks will charge the Member for lost and damaged pieces according to Section 4 of the Terms and Conditions.

WeLoveBricks offers existing Members the opportunity to rent Big Sets for an additional one-off upgrade fee, subject to availability, provided the Member has been a Member of WeLoveBricks for more than 2 months.

Club Services and Limitations

WeLoveBricks will endeavour to send to a Member LEGO® sets selected by the Member on the Member’s Wishlist. The Member will endeavour to ensure that their Wishlist contains a minimum of 20 selected LEGO® sets at any given time. In the event that a Member’s Wishlist has fewer than 20 selected LEGO® sets, or in the event that LEGO® sets selected on a Wishlist are not available, WeLoveBricks will endevour to send the Member an alternative LEGO® set. WeLoveBricks shall not be liable for any damages whatsoever, whether direct or indirect, arising from the use of the service.

WeLoveBricks reserves the right to refuse the service to anyone at any time and for any reason at our sole discretion. WeLoveBricks is not obliged to explain the reason for refusing the service.

WeLoveBricks does not guarantee the availability of particular LEGO® sets.

Cancellation and Refund Policy

If a member wishes to cancel their subscription, Membership of WeLoveBricks will cease only when all outstanding sets have been returned to WeLoveBricks and confirmed as complete and undamaged, this is defined as the “Cancellation Date”.

Membership of WeLoveBricks is deemed to continue until the “Cancellation Date” and therefore subscription fees are due until the “Cancellation Date”.WeLoveBricks reserves the right to cancel a Member’s account at any time but will inform the Member when doing so.

WeLoveBricks reserves the right to charge the Member for lost or damaged LEGO® pieces or sets that are not returned, as outlined in Section 4 above.

WeLoveBricks does not issue refunds.

Privacy Policy

Introduction

WeLoveBricks values and respects your privacy in the same way you do. The Policy below describes how we treat your information.

Personal Information

WeLoveBricks may ask you for non-personally identifiable information, such as the age of your children, gender etc, but this information is optional, so if you do not wish to provide it, feel free to ignore the request. We may use this data to tailor your experience and direct more appropriate sets to you.

Non-Personal Information

In order to be a Member of the Club, we need to hold your personal information and contact details. WeLoveBricks does not collect any other personally identifiable information about you. We will never sell, rent or share your personal information, including your e-mail address, with any third parties for marketing purposes without your express permission.

Usage Information

In addition to collecting personal and non-personal information, WeLoveBricks may also collect non-personal, aggregated information about how Members use of our site. This information is not personally identifiable and will only be used to find out how Members use our service and the site. For example, this information will tell us how much time users spend on our site, from which other sites Members came, and to what other sites subscribers go.

Review and Access

If you request, we will provide you with a summary of the information we collect about you. You will have an opportunity to correct, update or modify this information. All you have to do is ask.

Choice/Opt-Out

If we ever send you information by e-mail concerning new products or services that you did not expressly request, we will provide you with an e-mail address by which you may request no future notices.

Tracking

Like most sites, WeLoveBricks makes use of browser “cookies.” Cookies are small text files placed on your computer’s hard disk by our server. They allow us to quickly check your status as a Member so we can take you directly where you want to go. WeLoveBricks will never use cookies to retrieve information from a computer that is unrelated to our site or services. Cookies might be used for advertising purposes.

Security

All information described in this privacy policy are stored on restricted database servers. Personal information will not be sold to a third party.

Contact Us

If you have any questions about these terms and conditions please contact us at support@welovebricks.com.